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campaign toolkits

Corner Stores

Join the effort to transform local corner stores in your community into places where everyone, especially children, can access the foods that help them stay healthy and strong.

Overview

Millions of American families do their shopping at local corner stores, where it’s often a struggle to find healthy food options and easy to find processed items high in sugar, fat, and salt. But healthy corner store initiatives can make the healthy choice, the easy choice, by stocking corner stores’ shelves with healthy foods.

Join the effort to transform local corner stores in your community into places where everyone, especially children, can access the foods that help them stay healthy and strong.

About the Issue

Without access to healthy food, a nutritious diet and good health is out of reach.

Unfortunately, for nearly 30 million underserved Americans, corner stores, convenience stores, bodegas, and gas stations are the only nearby alternative to fast food restaurants to buy food for their families. But these small food stores commonly sell highly processed foods that are high in fat, sodium, and sugar and low in nutrients. For that reason, health advocates across the country are encouraging corner store operators to sell healthier foods, such as fresh fruits, vegetables, lean meats, whole grains, and dairy.

Together we can increase the amount of healthy food that is offered in corner stores, particularly in low- and moderate-income neighborhoods, and help these stores educate their customers about the availability of healthy options. The best way to accomplish this is through organized programs that train and provide incentives such as grants and free equipment, to corner store owners and operators so they make the commitment and take steps to provide healthier foods. We refer to this combination of training and incentives as a healthy corner store initiative.

Securing state funding to create or expand healthy corner store initiatives will help make it easier to improve store offerings and promote good nutrition. What’s more, providing access to healthy food leads to more job opportunities for people living in the neighborhood. And that’s good for all of us.

Build a Campaign

No matter what issue your campaign is focused on or which organization leads it, there are three key phases to each campaign: recruit, engage, and mobilize. Throughout this toolkit and the sections within Build a Campaign, you will find guides to recruiting and activating an advocate base, spreading the word online, alerting local media, and communicating with state and local public officials to encourage inclusive policies that support improved health in your communities.

Make sure you have designated time for planning, launching, and executing your campaign, and don’t be afraid to make adjustments along the way as you gain more information about your advocates and community leaders.

Success Stories

These are the stories of those working to engage, organize, and mobilize communities to help make each day healthier for all children.

Recruit

This first phase of the campaign is where you lay the groundwork that will ensure your success.

Topics in this conversation

Recruitment Basics

In this section, you’ll learn about recruiting new advocates through a variety of tactics, including events, online, word-of-mouth, tapping into your competitors, and engaging in your community. Pick and choose the best recruitment options for your campaign, and build a plan around it.

Note that these tips are suggestions, not requirements. Choose the approach and tactics that work best for your organization and your community. Regardless of how you decide to recruit new supporters, make sure you dedicate sufficient resources to communicating with the diverse audience you hope to engage.

For instance, if you are trying to reach:

  • Latino audiences: consider the need for translators and translated materials; build meaningful relationships with Latino-led and serving organizations that can help with recruitment. Remember to be authentic with your outreach. Get to know your audience and what messaging and resources will be most helpful to them.

  • School decision makers: consider connecting with leaders who have successfully advocated for better programs in their schools to use as examples and champions for the efforts in your community.

  • Disability audiences: make sure all of your marketing materials are in an accessible format. Be sure to include appropriate language and images that depict the disability community. Build meaningful relationships with disability-led and serving organizations that can help you with recruitment and identifying leadership roles within the campaign.

  • Every event your organization hosts, as well as those events that you attend, should include an easy way for people to learn more about your efforts and get involved. Remember to follow up with any connections you make after the event is over to keep your name, organization, and cause top of mind. The immediate reconnection will help ensure that you stand out, remind them of your campaign, and will begin to create name recognition that will help automatically initiate engagement the next time you reach out.

    There are several ways to share information and engage new supporters at events, including the examples below:

    • Be sure to speak the relevant language and topic of the event. If you do not speak the language, or are not credible on the topic of discussion, find another supporter who would be better suited for this environment.

    • Bring tablets or mobile devices. You want to be sure to have tools on hand that are easy to use and extremely portable in order to offer a simple and effective way to collect names, twitter handles, and emails on-site.

    • Offer hard copy, printed sign-up forms or advocacy resources. This option is easy and cheap to initiate. For example, asking people to fill out a pre-written postcard to an elected official on a non-legislative issue can provide a compelling reason for people to share their personal information right on the spot (and because it does not involve legislation, you may use non-lobbying funds).

      • Remember that transcribing these names into a computer-friendly format will take time, but sometimes this method is preferred to using electronic devices. Be sure to have resources on hand that appeal to a broad base of event attendees.

    • Try business card recruitment. The less effort it takes to sign up, the more people will do so.

      • For example, if you are hosting an event with key business leaders in your community, ask everyone to leave their business cards behind to join the cause. You may pull in more names than with a traditional sign-up form because this sign-up process is so easy.

    Asking people to write their legislator about a general policy issue is not lobbying unless the request is tied to specific legislation or a specific legislative proposal.

  • It is important to show potential advocates that joining your effort will make a difference. Potential recruits are much more likely to take action when they believe that doing so will have an impact.

    Remember to gather key information by expanding what you are asking for. When recruiting, ask for more than just a name. It’s often helpful to have additional details that will help you gauge how to interact with this individual, perhaps by gathering information about what schools their children attend, what local organizations they are involved with, as well as how they prefer to be contacted (email, text, or phone call).

    Be sure to follow up with a secondary ask to engage new recruits. Ask them to take part in your campaign with an easy, introductory action like signing a petition.

    Address issues head-on. Do not be afraid to use conflict or controversy where appropriate as a motivator to spark involvement. People like to engage on issues where there are strong opinions, and using emotional triggers is often an effective tactic when messaging to new advocates.

  • Do not limit yourself to only recruiting via in-person events. There may be a large pool of new advocates you can reach online as well. We have a broader Social Media Tips section in our resources tab, but here are a few tips to get started:

    • Engage social media friends and followers of your personal accounts, as well as those you manage for local organizations, by sharing why you are passionate about this issue and then asking your followers to tell their friends about your campaign. Offer easily shareable content like memes or brief videos to broaden your reach.

    • Ask your followers to retweet or share invitations to join your efforts either through an online sign-up form or by attending the next in-person event.

    • Add a sign-up form to Facebook. If you add a special tab to your Facebook page, fans will be able to take advocacy actions without leaving the Facebook platform.

    Advertising on Facebook and Twitter can be inexpensive, targeted, and effective. Nonprofits use this medium to get people to sign petitions, volunteer, and/or attend free events, as well as generate awareness for a campaign. You can even narrow the reach down to the city level and localize content to make engagement more likely.

  • Current advocates can be your best recruiters! Are your advocates telling their friends and families about their work with your campaign? Be sure you are keeping them well informed and giving them exciting, meaningful ways to engage. If you foster true enthusiasm, they will be excited to tell others!

    Encourage advocates to mention your campaign amongst the other groups in which they are involved (e.g., civic organizations, fitness classes, etc.), as well as in conversations they have with other folks in the community. Be sure to include culturally and linguistically appropriate materials and messages to empower your advocates for these recruitment opportunities. Provide the tools necessary to make this an easy task for advocates: sample talking points, a one-pager about your campaign, a stack of recruitment forms, or a turnkey powerpoint message.

    • Ask parents to get their local Parent Teacher Association to support your cause. Healthy children is a shared passion for all parents, so educating them about your cause and how it will help their kids is a great way to reach new advocates with similar interests.

    • Ask your neighbors to mention the impact of your issue at their community organization meetings. People who are involved in the community have already demonstrated a dedication to improving the lifestyles of residents in your town and are most likely open to hearing about additional needs and ways they can get involved.

    • Ask faith leaders to get involved. Engaging leaders in the faith community is a great way to connect with community members, especially in under-resourced communities.

    • Reach out through civic organizations in your community. Ask to speak at a meeting or luncheon of the Junior League, Kiwanis Club, Delta Sigma Theta sorority, or other local organizations. Emphasize that having an active and healthy community is a shared responsibility. Be sure to provide details on the different roles of state, school district, and community partners.

  • Some healthy competition among your existing advocate base can help bring new followers to your organization.

    Challenge your existing advocates to recruit friends and family. Offer a prize to whoever can recruit the most friends and followers online. Create pre-written tweets and Facebook posts and then count shares and retweets. When possible, make sure the prize is inclusive, health-related, or at least does not send an unhealthy message.

    Then, host a celebration to welcome new advocates to your organization and thank those who participated in the effort.

  • What does your target audience like to do? Instead of creating new events, meet them where they currently gather.

    • Attend community festivals. Host booths at street fairs or carnivals, and ask attendees to sign up.

    • Collaborate with local schools. Host a table at back-to-school night, parent-teacher conference days, or school fairs, and encourage students to form an on-campus group in support of your cause.

    • Reach out to local places of worship. Recruit members to attend local events and organize meetings through bulletin advertisements and in-person announcements. If services are held in more than one language, develop recruitment plans and messaging for those as well. Make sure that your materials are culturally and linguistically competent.

  • Leverage the response of your state and local legislators to encourage advocates to recruit more friends to the cause.

    Emails to advocates or the general public won’t be considered lobbying unless your message refers to pending legislation or to a specific legislative proposal and includes a call-to-action. For advice on crafting non-lobbying messages that refer to legislators, see our Lobbying vs. Non-Lobbying Checklist.

Key Takeaways:

  • There are many different ways to recruit new advocates. Make sure to use the recruitment methods that are most appropriate for building a diverse group of supporters who can best connect with the audience you hope to engage.

  • Make the recruitment and sign-up process as easy and accessible as possible for your potential supporters. Offer different ways for them to get involved and take action.

  • Not all potential volunteers will have regular access to the Internet, so make sure you recruit both on and offline.

  • Some recruitment tactics may constitute lobbying. Make sure to check with your lawyers before referencing specific initiatives or legislation.

Engage

Phase 1 is for making introductions; phase 2 is about building relationships through education and engagement.

Topics in this conversation

Diverse Audiences

The most successful campaigns are often the ones that speak to and engage as many different people as possible. Priority populations—including people living in high-poverty, urban areas (particularly African-American and Latino) and people living in high-poverty, rural areas, and people with disability—are particularly important to engage as partners and advocates. These populations disproportionately carry the burden of many chronic diseases such as heart disease, stroke, and type 2 diabetes.

Below are some questions designed to make you think about who you are reaching out to and how. These are thought-starters and not necessarily an exhaustive list of questions:

  • Who is on our team already? Look at your existing volunteer base, your advisors, and your staff.

    • Does your team have people from different backgrounds and experiences?

    • Do they represent the areas where you want to have the most impact—particularly if those communities are historically underserved? If not, where are the opportunities to do more?

  • How are we recruiting and engaging? If your team is not as diverse as it could be, consider expanding the ways you recruit and engage volunteers.

    • For instance, not everyone has access to the internet; if your campaign is based heavily online, you may be limiting who can join your efforts. Pen-and-paper recruitment and offline volunteer opportunities can help make sure more people are able to get involved.

    • Consider attending community-wide events or activities where you can engage with people face-to-face.

    • Contact local civic and community-based organizations and ask to share more about your efforts during their membership meetings.

  • Where are we engaging? When it comes to recruiting people to get involved, location can be just as important as technique.

    • Are you reaching out to local faith communities, minority-focused civic organizations, Black civic organizations, civil rights groups, Historically Black Colleges and Universities/Hispanic-Serving Institutions/Tribal Institutions, Black Greek Letter Organizations, and the ethnic small business community?

    • Many faith communities have separate services in different languages. Are you equipped to speak to these audiences in different languages?

    • Are you getting face time? Try tabling at events that draw a diverse crowd or collaborating with the local ethnic Chamber of Commerce.

    • What is the accessibility like where you are recruiting, Can people with disability get to the meetings via accessible public transportation or complete streets. Are the meeting sites accessible and compliant with ADA standards?

  • Who are we talking to?

    • Make sure you are working with non-mainstream news outlets in your area, as well as the commonly read outlets. There may be newspapers, radio stations, or television networks geared toward diverse communities, particularly non-English-speakers and people of color. Ethnic media coverage can both provide new and different angles to your campaign and encourage diverse audiences to get involved with your work.

  • Is language a barrier to access?

    • If there are non-English-speakers in your area, consider having your materials translated and easily accessible at events and online. If you are planning to host phone banks, engage multilingual volunteers. In addition, if you are planning to table at events where people are likely to speak another language, make sure the people staffing your booth speak those languages.

  • Is our team being receptive and inclusive? Strive to create an environment where all partners can take part in the decision-making process.

    • Getting people to sign up or take action is one thing; fostering a welcoming, affirming and accessible environment is another. Listen to what your volunteers, advisors, and staff members say about your campaign, and create an environment where everyone has a seat at the table.

  • Are we considering unique cultural perspectives?

    • Every culture has their own nuanced way of thinking and talking about issues. Try to learn what these issues are ahead of time.

    • Do not be afraid of what you do not know. Be open to learning, and allow your partners to help guide you in understanding these cultural perspectives and their lived experiences.

  • What else can we do?

    • Throughout your campaign, keep asking yourself the types of questions listed above. There are always opportunities to open your doors wider and expand your reach further.

Key Takeaways:

  • Inclusiveness should be an integral part of your campaign, from start to finish.

  • Language, accessibility, and cultural barriers can prevent people from getting involved with your campaign.

  • Think strategically where you are recruiting and engaging. It is important to go to the people and organizations you hope to engage rather than expecting that interested parties will always come to you.

  • There are always opportunities to create a more inclusive, welcoming community.

Mobilize

Now that your initial planning is done, it is time to act. Reach out to your advocates, your spokespeople, the media, etc., and let them know your campaign is in full motion.

Topics in this conversation

Action Alerts

Your existing database of supporters is perfectly positioned to become engaged grassroots activists.

By joining your email list, these individuals have already indicated they want to learn more about who you are and the issues important to you. The next step is converting their interest into a deeper level of commitment to your mission—and to helping kids across America—by getting your supporters to complete an action, such as signing a petition, communicating directly with policymakers and other decision makers, or attending events. Remember to develop action alerts in the relevant languages spoken in the community.

As you begin a conversation with your supporters through email, keep these goals in mind:

  • Educate them through issue updates or updated Web content. Communications like this allow you to:

    • Provide advocates with information, and cultivate their interest in an issue.

    • Identify the message areas that resonate best with subsets of the audience, allowing you to better tailor outreach.

    • Keep individuals engaged and updated during periods where critical action is not required, making it easier to activate them when the appropriate time comes.

  • Engage them in efforts to deepen their activism through surveys, “share your story” opportunities, or social media engagement. These interactions give people actions to take that help you:

    • Learn more about what type of participation people want to have.

    • Train activists how to be good stewards of issue messages.

    • Expand your reach by amplifying your message through individuals’ social networks.

    • Show activists the importance of their participation, so they are ready to respond in times where urgent action may be needed.

  • Activate them with new and varied calls-to-action based on the way their unique voices can make a difference. Your advocates can reach the public through:

    • Participation in public dialogue on key issues by commenting on news articles, blog posts, or polls.

    • Recruitment of new individuals to join the cause.

    • Attendance at public meetings, town halls, or hearings in support of your position.

You can also activate your supporters by asking them to contact decision makers via email, phone, postal mail, or in person to contribute their opinions. If your request reflects a view on specific legislation, asking advocates to contact their legislators will be lobbying.

Email action alerts also allow you to communicate with supporters personally, measure their interest through open rates and track their support through clicks on the links in your email. Because email communications have the capacity to be uniquely micro-targeted to recipients, sending alerts to your audience can be one of the most powerful ways to inspire action in support of your campaign.

Key Takeaways:

  • There are many different ways to engage your volunteers over email—action alerts can educate, motivate, and activate.

  • Keep advocates interested by offering updates and new and varied ways for them to participate.

  • Surveys or requests for feedback can make your email program even stronger.